FAQs

What are your opening times?

Our premises are open from 10am until 5.30pm, Monday to Saturday. If you are making a trip especially, it is usually best to call ahead to confirm.

We do often have people around outwith normal hours, so if it would be convenient for you to drop equipment back at an unusual time, it’s worth asking.

Can you deliver?

Prices on the website are based on a “dry hire” where you are responsible for picking up and returning the equipment yourself. Most of our equipment is organised to be as compact as possible and all of the packs that we offer will fit into normal cars without difficulty. We’ll even help you load up!

If you need equipment delivered, we can arrange this. However there is often high demand for this service, so please give us as much notice as possible. This will help us organise vehicle movements and give you the best possible price.

Does the equipment come with the cabling, or is that extra?

We include all the cabling that you are likely to need, entirely free with your hire. If you need anything specific (e.g. longer runs for a large venue, or outdoor cabling) just let us know. It’s very rare for there to be an additional charge.

If you just need the cabling itself, to supplement your own equipment, we have large stocks available at very reasonable prices.

What is the minimum hire period?

The minimum hire charge is for a full day. If you need an item for less time (e.g. picking up in the morning and returning in the afternoon) then a full day rate is still chargeable.

How do the different hire rates work?

A day hire covers you for roughly 24hrs, one night away from the warehouse; e.g. pick up Friday, return Saturday.

Since we are usually closed on Sundays, pick up Saturday after 12pm and return Monday counts as a day hire.

A weekend hire covers you for a full weekend, or three midweek days; e.g. pick up Friday, return Monday.

Or pick up Monday, return Wednesday

A week rate covers a full seven nights away from the warehouse; e.g. Pick up Saturday, return the following Saturday.

We do have a little flexibility with timings, especially during quieter periods, so it can be worth letting us know your proposed arrangements.

If you need a longer hire period, please get in touch - we'll be happy to help and work out the best package for you.

Can we get an operator?

We’re happy to provide staff to cover your event. Cost varies depending on timings and location – let us know what you are planning and we can give you a quote. We can often do very competitive packages combining equipment, delivery, and operator.

Our small system packages have been carefully designed to be easy to set up and operate, so most of our customers are able to run things themselves. However we are often called upon for events that have quite simple requirements, but it’s preferable to have us cover it all and keep the workload off your own folks.

What size of events do you cover?

We have covered all sizes of events, from 10 people to 10,000+.

Some customers worry that their event is too small for us to bother with, but the majority that we are involved with range from 100 to 400 people.

How far do you travel?

We are based in Glasgow, and regularly cover events throughout the central belt of Scotland, with regular trips to Edinburgh, Stirling, Falkirk, Kilmarnock, Ayr, Greenock, Motherwell, amongst many others.

It is not a problem to go further afield if required – please get in touch and we will be happy to consider it. Obviously, travel costs increase with distance, but many clients deem it worthwhile to bring us along. Often it is useful to have consistency if you have a series of events, rather than picking up a different company for each location.

Do you own all the equipment you use?

We have a large and varied hire stock. Everything listed in our hire catalogue is owned by us and located in our warehouse. You are more than welcome to have a browse round if you want to see some of the kit in the flesh.

There are also quite a lot of more specialist items that we don’t have listed. If you can’t find what you are looking for, don’t hesitate to ask!

For some of the more unusual event requirements, such as larger generators, we may work with carefully chosen suppliers, which means you benefit from preferential rates.

How long have you been established?

We first offered equipment for hire in 1996, and moved into our first premises in 2001. Stuart Hogg, who founded the organisation, is still overseeing operations today.

Do you offer discounts for charity events?

Quite a large proportion of our clients are charities and community groups. We have tried hard to provide a cost-conscious service that is tailored to the requirements of the voluntary sector.

Whilst we can’t provide give-away deals for everyone, we will always strive to provide exceptional value for charitable events. Please get in touch to discuss.

Do you take on work experience or placement students?

We are keen to help develop and bring forward the next generation of technicians and event specialists. Some work experience participants have gone on to full time employment with us. There are various opportunities throughout the year, so if you are interested (and aren’t scared of hard work), please drop us an email.

What are your payment terms?

Payment is due before a hire is picked up. You can either pay when you collect or settle up ahead of time. We accept all major credit and debit cards, cash, online transfer, and cheques.

We’re happy to accept purchase orders from public sector bodies.